In 45 years of history we have helped resolve thousands of different types of claims, but always with one constant: our involvement, DEDICATION and care for the client. We know that our customers find themselves amidst a delicate moment during a claim, where they need help and guidance to understand what they need to do and total empathy during a complex situation.
At Op de Beeck & Worth we don’t pass the hot potato to others, but we will be by your side to help you, guide you and assist you throughout the whole process as well as defending your interests at all times.
Our claims team is 100% dedicated to process claims on our clients behalf and have the knowledge, experience and relationships with Insurers to ensure that your claim is dealt with efficiently and fairly.
Our aim is to get you back on your feet as soon as possible after an incident, simplifying the process and helping you as much as possible to minimise the bureaucracy.
We already know how difficult it is to go through a claim, whatever its type, so Op de Beeck & Worth does not want to make it even harder.
As we understand this delicate time during a claim, we want to offer the client solutions to minimise the incidents and recover their pre-claim situation as soon as possible.
In order to report a claim we will need as much information as possible, but the following details will always be necessary:
- Identification of the Policyholder
- Identification of the asset which has suffered the loss (home, vehicle etc)
- Contact person
- telephone number: (if you are not in Spain at the time of the claim)
- email address
- date of claim
- description of the claim
Remember that the more information you give us in the claim notification, the faster we will be able to process it.
You can contact us at any time and we will be happy to inform you about the management of your claim and its status.
To contact us you can use the usual channels:
- By telephone on +34 952 88 22 73 (during office hours).
- By email at email@example.com
You can also visit us at our offices. In this case we ask you to let us know in advance so that the person you need to see is available
What our customers say
Thank you for the excellent service.
A friend recommended your company to me years ago and I'm glad I listened to her advice. I have worked with quite a few companies and have rarely had a claim. However, compared to other insurance policies I have occasionally had a claim with (car, dog, ...), your service is top notch: personal service, immediate response, competence and a real personal and individual way you treat your clients.
Thank you very much
The response I received has been very professional, personalised, friendly and close at all times. I have been able to contract a product and service that perfectly suits my needs, when I was faced with several interesting proposals. A success.
All the team members I have dealt with have been professional, patient, polite and friendly. They have dealt with several difficult situations for me and have gone above and beyond to help me. Their advice and judgements have been sound and reliable, so I have always felt safe knowing that I was being well looked after. As an expatriate who does not speak Spanish, life in Spain would be much more difficult without the support of this company.
There is no doubt in my mind that I would recommend Op de Beeck & Worth for a much needed peace of mind.
You can find us at Centro Comercial Guadalmina IV, Locales 97-98; Guadalmina Alta 29670 San Pedro de Alcántara - Málaga.
Our opening hours are:
Monday - Thursday: From 8:30 to 18:00h
Friday: From 8:30 to 15:00h.
Find us at Google Maps
+34 952 882 273